Terms & Conditions
Effective Date: 25 July 2026
Welcome to Bilal Toys Store (“we”, “our”, “us”). By accessing or using our website, www.bilaltoys.pk, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.
1. Business Information
Business Name: Bilal Toys Store
Owner: M. Bilal
Email: bilaltoys.pk@gmail.com
Phone: +92 371 0470898
Location: Lahore, Pakistan
2. Eligibility
Our website and services are intended for individuals who are 18 years of age or older. By placing an order, you confirm that you meet this requirement.
3. Products
We strive to provide accurate product descriptions, images, and pricing. However:
- Product colors may vary slightly due to screen settings.
- Imported toys may have slight packaging, labeling, or design differences from the images displayed on the website.
4. Orders & Acceptance
- All orders are subject to availability and acceptance.
- We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, suspected fraudulent activity, or other legitimate reasons.
- For Cash on Delivery (COD) orders, our team may contact customers for order verification before dispatching the order.
5. Pricing & Payments
All prices on the website are displayed in Pakistani Rupees (PKR).
We currently offer the following payment methods:
- Cash on Delivery (COD)
- Online Payment Methods available on the website
Prices may change without prior notice.
6. Shipping & Delivery
- We currently deliver only within Pakistan.
- Estimated delivery time is 3 to 5 working days.
- Fixed shipping charges will apply and will be displayed during checkout.
- Delivery delays caused by courier services, public holidays, weather conditions, or unforeseen circumstances are beyond our control.
7. Returns & Refunds
- Customers may request a return within 7 days of receiving the order.
- Products must be unused, in original condition, and include all original packaging and accessories.
Non-Returnable Items
The following items are not eligible for return:
- Opened toys or products with broken seals.
- Products damaged due to misuse or mishandling by the customer.
Refund Policy
Approved returns are eligible for a full refund. Refunds will be processed after inspection and approval of the returned product.
8. Intellectual Property
All content on this website, including logos, text, graphics, images, product descriptions, and website design, is the property of Bilal Toys Store and may not be copied, reproduced, or distributed without prior written permission.
9. Prohibited Activities
Users agree not to:
- Use the website for any unlawful purpose.
- Attempt to hack, disrupt, or interfere with website operations.
- Upload harmful software or malicious content.
- Provide false information or misuse our services.
10. Limitation of Liability
Bilal Toys Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services, except where required by applicable law.
11. Privacy
Your use of our website is also subject to our Privacy Policy.
12. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Islamic Republic of Pakistan.
13. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Bilal Toys Store
Website: www.bilaltoys.pk
Email: bilaltoys.pk@gmail.com
Phone: +92 371 0470898
Location: Lahore, Pakistan
